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	<title>Professional Communication Skills Training &#124; Keynote Speaker and Communication Trainer &#124; Dan O&#039;Connor &#187; Communication Tip of the Week</title>
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	<description>Dan O&#039;Connor delivers communication advice, blogs, audios, and training resources to help you improve your professional communication and customer service skills.</description>
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		<copyright>&#xA9;Dan O'Connor </copyright>
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		<ttl>1440</ttl>
		<itunes:keywords>Communication, professional communication, communication training, professional communication training, dealing with difficult people, difficult people training, energy vampires</itunes:keywords>
		<itunes:subtitle>Daily thoughts, questions, and inspiration to help bring you energy, joy, and power to your everyday life.</itunes:subtitle>
		<itunes:summary>Dan Orsquo;Connor brings you communication tips and motivational thoughts to help brighten your day, communicate more effectively, and gives you tools for dealing with difficult people and energy vampires.</itunes:summary>
		<itunes:author>Dan O'Connor</itunes:author>
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			<itunes:name>Dan O'Connor</itunes:name>
			<itunes:email>dan@powerdiversity.com</itunes:email>
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		<itunes:block>No</itunes:block>
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		<title>3 Power Phrases + 1 Theory = Communication SuperHero (YOU)</title>
		<link>http://powerdiversity.com/expert-communication-trainer-motivational-keynote-speaker-free-podcast-power-phrases</link>
		<comments>http://powerdiversity.com/expert-communication-trainer-motivational-keynote-speaker-free-podcast-power-phrases#comments</comments>
		<pubDate>Wed, 28 Jul 2010 01:00:52 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Communication Tip of the Week]]></category>
		<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[Danger Phrases]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[keynote speaker]]></category>
		<category><![CDATA[motivational keynote speaker]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[Professional Communication]]></category>
		<category><![CDATA[professional communication skills podcast]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1426</guid>
		<description><![CDATA[In today&#8217;s professional communication skills training podcast, Dan teaches you how to implement one of the most important and powerful business principles:  You are not here (at work) to teach other people lessons; you are here to learn lessons from other people. How can you implement that? Using simple Power Phrases often, and with everyone. [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>10 Great Ways to Ruin Your Professional Image</title>
		<link>http://powerdiversity.com/professional-visual-communication-training-motivational-keynote-speaker</link>
		<comments>http://powerdiversity.com/professional-visual-communication-training-motivational-keynote-speaker#comments</comments>
		<pubDate>Wed, 23 Jun 2010 22:38:57 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Communication Tip of the Week]]></category>
		<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[Physical Communication and Body Language]]></category>
		<category><![CDATA[professional image]]></category>
		<category><![CDATA[workplace dress code]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1378</guid>
		<description><![CDATA[Here&#8217;s your visual communication skills training for the day brought to you by on-site communication trainer and motivational keynote speaker Dan O&#8217;Connor:
Wouldn&#8217;t it be nice if we lived in a world where we were judged&#8211;and promoted&#8211;solely on our professional ability?
Well, we don&#8217;t, and &#8220;Professional Communication Skills&#8221; does not  refer only to words.
Everything you say and [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/professional-visual-communication-training-motivational-keynote-speaker/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Three Golden Rules of Cell Phone Etiquette</title>
		<link>http://powerdiversity.com/three-golden-rules-of-cell-phone-etiquette</link>
		<comments>http://powerdiversity.com/three-golden-rules-of-cell-phone-etiquette#comments</comments>
		<pubDate>Fri, 04 Jun 2010 21:57:25 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Communication Tip of the Week]]></category>
		<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[cell phone etiquette]]></category>
		<category><![CDATA[Communication Advice]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1352</guid>
		<description><![CDATA[Here&#8217;s your professional communication skills training for the day delivered to you by your favorite communication trainer and motivational keynote speaker Dan O&#8217;Connor.
What does your cell phone&#8211;and the way you use it&#8211;say about you?
Follow these three golden rules of cell phone etiquette to avoid making the most common cell phone faux pas:
1) Your cell phone [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>2-Steps to Developing Knock-Out Power Phrases</title>
		<link>http://powerdiversity.com/2-steps-to-developing-and-using-power-phrases-at-work-communication-training</link>
		<comments>http://powerdiversity.com/2-steps-to-developing-and-using-power-phrases-at-work-communication-training#comments</comments>
		<pubDate>Mon, 10 May 2010 20:40:49 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Communication Tip of the Week]]></category>
		<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[American Communication]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[Magic Phrases]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[Professional Communication]]></category>
		<category><![CDATA[scripting]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1275</guid>
		<description><![CDATA[One of the goals that all professional communicators must strive to achieve is staying in the response mode and staying out of the reaction mode. Today, I&#8217;m bringing the on-site communication training right to you. I&#8217;m just that kind of trainer.
The reaction mode is: First thing into the brain=first thing out of the mouth. As [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>6 Steps to Handling a Cry-Baby at Work</title>
		<link>http://powerdiversity.com/6-steps-to-handling-a-cry-baby-at-work</link>
		<comments>http://powerdiversity.com/6-steps-to-handling-a-cry-baby-at-work#comments</comments>
		<pubDate>Mon, 15 Mar 2010 03:30:27 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Communication Tip of the Week]]></category>
		<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[Communication Advice]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[Danger Phrases]]></category>
		<category><![CDATA[Difficult People at Work]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[Professional Communication]]></category>
		<category><![CDATA[professional communication podcast]]></category>
		<category><![CDATA[scripting]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1058</guid>
		<description><![CDATA[ NEW FREE AUDIO PODCAST: Do you work with people who start to cry when you have to deliver a difficult message to them? Do you work with people who use crying as a tactic to avoid taking blame, accepting responsibility, or communicating assertively? Click here to listen to Dan&#8217;s free professional communication training audio [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/6-steps-to-handling-a-cry-baby-at-work/feed</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>The One Magic Power Phrase that Never Fails to Defuse Emotionally Charged or Difficult Customers</title>
		<link>http://powerdiversity.com/the-one-magic-power-phrase-that-never-fails-to-defuse-emotionally-charged-or-difficult-customers-2</link>
		<comments>http://powerdiversity.com/the-one-magic-power-phrase-that-never-fails-to-defuse-emotionally-charged-or-difficult-customers-2#comments</comments>
		<pubDate>Wed, 03 Mar 2010 09:06:46 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Communication Tip of the Week]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=986</guid>
		<description><![CDATA[NEW AUDIO PODCAST: If you deal with emotionally  charged or difficult people at work, you  need power phrases to help you  navigate through those difficult  professional communication  situations. Power phrases such as the one in  today’s virtual on-site  professional communication training podcast helps you  immediately  increase [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/the-one-magic-power-phrase-that-never-fails-to-defuse-emotionally-charged-or-difficult-customers-2/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The 4-Step &#8220;Disengage to Stop the Rage&#8221; Process for De-Stressing at Work</title>
		<link>http://powerdiversity.com/the-4-step-disengage-to-stop-the-rage-process-for-de-stressing-at-work</link>
		<comments>http://powerdiversity.com/the-4-step-disengage-to-stop-the-rage-process-for-de-stressing-at-work#comments</comments>
		<pubDate>Tue, 09 Feb 2010 02:14:28 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Communication Tip of the Week]]></category>
		<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[Communication Help]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[de-stress]]></category>
		<category><![CDATA[Difficult People at Work]]></category>
		<category><![CDATA[Professional Communication]]></category>
		<category><![CDATA[scripting]]></category>
		<category><![CDATA[workplace stress]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=912</guid>
		<description><![CDATA[NEW AUDIO PODCAST: HELP ME DAN! I get WAAAY to stressed out at work. My customers make me crazy&#8230; ANSWER: There&#8217;s a reason why Zebras don&#8217;t get  ulcers. Their brains stop  releasing stress hormones as soon as the stress factor is gone  (according to Robert Zapolsky,  author of Why Zebras Don&#8217;t [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/the-4-step-disengage-to-stop-the-rage-process-for-de-stressing-at-work/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The 1 Interview Question Job-Seekers Must Ask Every Time</title>
		<link>http://powerdiversity.com/the-1-interview-question-job-seekers-must-ask-every-time</link>
		<comments>http://powerdiversity.com/the-1-interview-question-job-seekers-must-ask-every-time#comments</comments>
		<pubDate>Sat, 30 Jan 2010 18:10:40 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Communication Tip of the Week]]></category>
		<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[interview skills]]></category>
		<category><![CDATA[Interviewing Skills]]></category>
		<category><![CDATA[Job-Seekers]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[Professional Communication]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=801</guid>
		<description><![CDATA[NEW PODCAST/AUDIO: Above all else, your professional communication  skills will land or  lose you the job you seek. This is why the first thing you do while  seeking a job is hone your interviewing skills.  Access to effective   professional communication training has never been easier. In  today&#8217;s  [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/the-1-interview-question-job-seekers-must-ask-every-time/feed</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>5 Communication Tactics for Landing That Job</title>
		<link>http://powerdiversity.com/5-communication-tactics-for-landing-that-job</link>
		<comments>http://powerdiversity.com/5-communication-tactics-for-landing-that-job#comments</comments>
		<pubDate>Wed, 27 Jan 2010 16:09:07 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Communication Tip of the Week]]></category>
		<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[effective interviews]]></category>
		<category><![CDATA[interview skills]]></category>
		<category><![CDATA[landing the job]]></category>
		<category><![CDATA[persuasive communication]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=774</guid>
		<description><![CDATA[Communication training isn&#8217;t just for those in the workplace.  It&#8217;s for everybody, and without it, you may never land that job in the first place.  The article I am suggesting contains five communication tactics&#8211;though they are not necessarily called that by name&#8211;that will make you shine during the interview.  http://hotjobs.yahoo.com/career-articles-interview_myths_that_keep_you_from_landing_the_job-1026
A quick summary to whet your [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/5-communication-tactics-for-landing-that-job/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>10 POWER PHRASES YOUR CHILDREN SHOULD HEAR YOU SAY OFTEN</title>
		<link>http://powerdiversity.com/10-power-phrases-your-children-should-hear-you-say-often</link>
		<comments>http://powerdiversity.com/10-power-phrases-your-children-should-hear-you-say-often#comments</comments>
		<pubDate>Mon, 28 Dec 2009 16:41:26 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Communication Tip of the Week]]></category>
		<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[Communicating with children]]></category>
		<category><![CDATA[Communication Advice]]></category>
		<category><![CDATA[Communication Help]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[Help with children]]></category>
		<category><![CDATA[Honoring children]]></category>
		<category><![CDATA[Love]]></category>
		<category><![CDATA[loving children]]></category>
		<category><![CDATA[Parenting]]></category>
		<category><![CDATA[Relationships]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=705</guid>
		<description><![CDATA[Use these phrases constantly. You can’t say them enough. Say them to your kids right now as soon as you finish reading this, and never stop saying them.
Communication skills are not just about business. The most important place you can exhibit effective communication skills is at home. Here are some power phrases you can use [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/10-power-phrases-your-children-should-hear-you-say-often/feed</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>2 Steps to Get Anyone to Tell You What They Really Think&#8211;Getting Honest Feedback Made Easy</title>
		<link>http://powerdiversity.com/2-steps-to-get-anyone-to-tell-you-what-they-really-think-getting-honest-feedback-made-easy</link>
		<comments>http://powerdiversity.com/2-steps-to-get-anyone-to-tell-you-what-they-really-think-getting-honest-feedback-made-easy#comments</comments>
		<pubDate>Mon, 21 Dec 2009 01:04:59 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Communication Tip of the Week]]></category>
		<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[Communication Advice]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[Magic Phrases]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[scripting]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=694</guid>
		<description><![CDATA[Whether you&#8217;re involved in professional communication training workshops, or just attempting to develop your own interpersonal communication skills, learning how to get honest feedback from others should always be included in your agenda. This issue frequently comes up when I&#8217;m delivering on-site communication training seminars, so I thought I&#8217;d give you a quick tip you can [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/2-steps-to-get-anyone-to-tell-you-what-they-really-think-getting-honest-feedback-made-easy/feed</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Use the &#8220;Preemptive Strike&#8221; to Soften The Blow</title>
		<link>http://powerdiversity.com/use-the-preemptive-strike-to-soften-the-blow</link>
		<comments>http://powerdiversity.com/use-the-preemptive-strike-to-soften-the-blow#comments</comments>
		<pubDate>Sat, 05 Dec 2009 02:49:37 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Communication Tip of the Week]]></category>
		<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[Communication Advice]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[Difficult People]]></category>
		<category><![CDATA[Difficult People at Work]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[Magic Phrases]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[Professional Communication]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=655</guid>
		<description><![CDATA[If you&#8217;re in customer service, you know that there are some messages you have to regularly deliver that you know will upset people. Part of professional communication training is learning how to tell a customer something they don&#8217;t want to hear without making the customer unnecessarily upset or angry. If you have the opportunity to [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/use-the-preemptive-strike-to-soften-the-blow/feed</wfw:commentRss>
		<slash:comments>1</slash:comments>
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		<title>Perfect Script for Impromptu Public Speaking</title>
		<link>http://powerdiversity.com/perfect-srcipt-for-impromptu-public-speaking</link>
		<comments>http://powerdiversity.com/perfect-srcipt-for-impromptu-public-speaking#comments</comments>
		<pubDate>Tue, 24 Nov 2009 02:41:42 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Communication Tip of the Week]]></category>
		<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[Communication Advice]]></category>
		<category><![CDATA[Communication Help]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[Lead-In Lines]]></category>
		<category><![CDATA[Magic Phrases]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[scripting]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=496</guid>
		<description><![CDATA[Have you ever been asked to speak in public? How did it make you feel? How about speaking in public with no warning? Even easier, huh?
What are we so afraid of? Well, many things, but the vision that people tend to have is, Oh my gosh. What if I get up and my mind goes [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>The Hamburger: &#8220;When you___, I feel___, because___.&#8221;</title>
		<link>http://powerdiversity.com/the-hamburger-when-you___-i-feel___-because___</link>
		<comments>http://powerdiversity.com/the-hamburger-when-you___-i-feel___-because___#comments</comments>
		<pubDate>Tue, 17 Nov 2009 07:55:06 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Communication Tip of the Week]]></category>
		<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[Communication Advice]]></category>
		<category><![CDATA[Communication Help]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[Difficult People at Work]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[scripting]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=393</guid>
		<description><![CDATA[There are times when another person says or does something that is so outrageous that our natural reaction is to abruptly and rudely leave the room and maybe tell them off on our way out the door. Instead of stooping to that level of communication, the savvy communicator delivers a hamburger instead.
The Hamburger. Let’s talk [...]]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>How to Deliver Constructive Criticism</title>
		<link>http://powerdiversity.com/how-to-deliver-constructive-criticizm</link>
		<comments>http://powerdiversity.com/how-to-deliver-constructive-criticizm#comments</comments>
		<pubDate>Mon, 09 Nov 2009 03:28:18 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Communication Tip of the Week]]></category>
		<category><![CDATA[Communication Advice]]></category>
		<category><![CDATA[Communication Help]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[Difficult People at Work]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[Magic Phrases]]></category>
		<category><![CDATA[Power Phrases]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=312</guid>
		<description><![CDATA[When it comes to professional communication skills, most people have trouble with the whole, &#8220;constructive criticism,&#8221; thing.
If you want to be a truly polished, savvy communicator at work, this is one communication skill you must develop (especially if you&#8217;re dealing with difficult people, or negativity in the workplace).  You can develop this skill with just [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>4 Magic Phrases You Can Use to Get Out of Any Jam</title>
		<link>http://powerdiversity.com/4-magic-phrases-you-can-use-to-get-out-of-any-jam</link>
		<comments>http://powerdiversity.com/4-magic-phrases-you-can-use-to-get-out-of-any-jam#comments</comments>
		<pubDate>Fri, 06 Nov 2009 02:27:33 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Communication Tip of the Week]]></category>
		<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[Difficult People at Work]]></category>
		<category><![CDATA[Magic Phrases]]></category>
		<category><![CDATA[Power Phrases]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=173</guid>
		<description><![CDATA[The following four power phrases are generally part of any onsite communication training program I deliver, and I hope they help you effectively deal with difficult people, or take your professional communication skills up a notch! 
Do you ever find yourself at a loss for words? Do people say things to you, or ask you things that leave you speechless? How unstoppable a communicator are you? Improve your verbal communication skills starting today by using these 4 magic power phrases:

That’s interesting; tell me more.
That’s interesting; why would you ask that?]]></description>
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		<slash:comments>0</slash:comments>
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