New FREE VIDEO TRAINING session. Click Here to Watch This Video. DANGER PHRASE: “Our Policy.” Have you heard this or said this at work at the beginning of your sentences? Don’t make that mistake again. In today’s effective professional communication training lesson delivered by expert communication trainer and motivational keynote speaker Dan O’Connor, you’ll learn [...]
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Dan’s Communication Blog
DANGER PHRASE: “Our Policy” Free Communication Training Video
Tuesday, September 20th, 2011 | by Dan OProfessional Communication Skills Training From History
Tuesday, July 12th, 2011 | by Dan OThe written word is food for the soul. I’ve never picked up a book that didn’t teach me something (even if all it taught me was that I should immediately put it down). In my courses and training on all aspects of communication, I teach that communication is not all about speaking or writing; it [...]
Helping Yourself is Not Selfish; It is Life-Affirming
Monday, July 11th, 2011 | by Dan OThis morning I was reading the meditations of the Dutch spiritualist Henri Nouwen and came across something I want to share with you. Often we struggle with helping those around us until our energies are drained and we have no more to give. Sometimes difficult people drain our energies, and sometimes we are simply helping [...]
Dealing with Difficult Children Made Easy
Thursday, June 23rd, 2011 | by Dan OMost dealing with difficult people training focuses on difficult coworkers, superiors, or clients. One area often overlooked is dealing with difficult children, and yet that is probably the biggest challenge working parents face. The article below, taken from healthandgoodness.com addresses seven things parents can do to deal with children who are being difficult. Dealing With [...]
The O-N-E Listening Tactic Everyone Needs: Body Language and Communication
Tuesday, June 21st, 2011 | by Dan OAre you trying to improve your listening skills, or do you know someone who is? Body language, of course, is key in communication. With this one simple body language tactic, you can instantly transform into an engaged, active listener (the most important communication skill of all). Just remember O-N-E. O-Open posture–maintain open posture when you [...]
New Say This–NOT THAT training video–DON’T SAY THIS!
Thursday, June 2nd, 2011 | by Dan ODANGER PHRASE: “Our computers are slow.” Why would anyone say this? The only reason is that the person in question has never had effective professional communication training. In the next 4 minutes, you can improve your professional communication skills by learning a simple danger phrase (to eliminate) and power phrase (to use) brought to you [...]
How to ruin a conversation with a man in just 4 words
Tuesday, May 24th, 2011 | by Dan OThe following is taken from our latest professional communication training resource, Say This–NOT THAT!!, due out in June. If you’d like down-and-dirty tips for communication with your spouse or communicating at work, danger phrases, power phrases, and more, contact us, and we’ll alert you when the entire book is released. The free resources for this [...]
How to Kill Your Small Business–Don’t Have a Professional Communication Plan
Friday, May 6th, 2011 | by Dan OIf you have a small business, one of the best ways to ruin your professional image is to NOT have a professional communication strategy. No matter how good you are at what you do, there will be someone else out there who also does what you do–and might not even be as good as you are–but who has a communication plan that leads customers to believe that they are more professional–and therefore more competent–than you are.
Don’t let this happen to you. With Professional Communication Strategies for Small Businesses, we can help you formulate a plan. The most common areas of communication overlooked by most business are:
-Having a professional phone greeting; The phone greeting should contain 5 components (power tone, a hello, your organization’s name, the employee’s name, and an ending question) and should be the same for every single employee
New Communication Skills Training Book Release: Say This–Not That!
Tuesday, April 26th, 2011 | by Dan OAre you looking for professional communication skills training made easy? Expert communication trainer and motivational keynote speaker Dan O’Connor announces the upcoming release of Say This–Not That! This communication training resource gives you power phrases and danger phrases for work and more. Say This–Not That will be released in may 2011. To be notified when [...]
Texas Professional Communication Training Tour–Input Please
Wednesday, April 20th, 2011 | by Dan OCalling all savvy communicators! Our Texas communication tour is about to kick-off, and we’re looking for your input. Expert communication trainer Dan O’Connor wants to hear about your communication issues. While we’re deciding what to include in our upcoming professional communication skills training tour, please tell us what kind of communication skills training you’d like [...]