Dealing with Difficult People in the Workplace
Article posted on Sunday, January, 24th, 2010 at 7:00 pm
Each time I deliver onsite communication training dealing with difficult people in the workplace, I am asked if I would include articles on this topic in my blog–third person articles that I come across in my readings and research. I’m doing just that this morning, with the reminder that although this is a thought-provoking article, with numerous good ideas, I don’t necessarily endorse all of the techniques offered. I invite you to read these ten ideas for dealing with negativity and toxicity in the workplace, and respond with your own ideas! In time, I’ll respond with mine. It’s definitely worth a read. There are a couple of ideas in particular that I think are awesome, and a couple of others that I find questionable. What do you think? Leave a comment and let me know. http://humanresources.about.com/od/workrelationships/a/difficultpeople.htm
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Leo Marconi says:
Hi Dan!
I went to one of your onsite seminars last year, and I can absolutely tell which two you thought were awesome. Please tell me if I’m right.
The first one–begin by examining YOURSELF! (Personal compass and all that–I still work with mine, btw)
And the third one–Speak in “I” messages!
Did I get them?
Leo Marconi, TEXAS! -
I agree with the guy who just wrote, and I know one technique you’d never use even tho that that guy recommended it in his article. You’d never tell anybody to use sarcasm. I’ve never been to one of your seminars, but I’ve read all your blogs and heard all your podcasts and you’d never tell someone to embarras somebody publicly just to shut them up. There are better ways.
Virginia Evans, Montreal -
carla mahan says:
Dan, you are so fabulous and I love the way you present…I attended your seminar in Atlanta and you turned me on to possibilities of surviving a tyrant as a boss…female bosses are the worst but you gave me hope of survivial. God Bless you, Mr. Dan O’Connor!
Carla Mahan, Atlanta Macy’s
Tags: communication training, dealing with difficult people resources, Difficult People at Work, Negative people in the workplace, On-Site Communication Training, Techniques for handling difficult people in the workplace, Toxic people in the workplace