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	<title>Professional Communication Skills Training &#124; Keynote Speaker and Communication Trainer &#124; Dan O&#039;Connor</title>
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	<description>Dan O&#039;Connor delivers communication advice, blogs, audios, and training resources to help you improve your professional communication and customer service skills.</description>
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		<copyright>&#xA9;Dan O'Connor </copyright>
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		<managingEditor>dan@powerdiversity.com (Dan O'Connor)</managingEditor>
		<webMaster>dan@powerdiversity.com(Dan O'Connor)</webMaster>
		<category>inspirational, motivational, forgiveness, spirituality</category>
		<ttl>1440</ttl>
		<itunes:keywords>Communication, professional communication, communication training, professional communication training, dealing with difficult people, difficult people training, energy vampires</itunes:keywords>
		<itunes:subtitle>Daily thoughts, questions, and inspiration to help bring you energy, joy, and power to your everyday life.</itunes:subtitle>
		<itunes:summary>Dan Orsquo;Connor brings you communication tips and motivational thoughts to help brighten your day, communicate more effectively, and gives you tools for dealing with difficult people and energy vampires.</itunes:summary>
		<itunes:author>Dan O'Connor</itunes:author>
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<itunes:category text="Health">
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			<itunes:name>Dan O'Connor</itunes:name>
			<itunes:email>dan@powerdiversity.com</itunes:email>
		</itunes:owner>
		<itunes:block>No</itunes:block>
		<itunes:explicit>no</itunes:explicit>
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			<title>Professional Communication Skills Training &#124; Keynote Speaker and Communication Trainer &#124; Dan O&#039;Connor</title>
			<link>http://powerdiversity.com</link>
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		<item>
		<title>3 Power Phrases + 1 Theory = Communication SuperHero (YOU)</title>
		<link>http://powerdiversity.com/expert-communication-trainer-motivational-keynote-speaker-free-podcast-power-phrases</link>
		<comments>http://powerdiversity.com/expert-communication-trainer-motivational-keynote-speaker-free-podcast-power-phrases#comments</comments>
		<pubDate>Wed, 28 Jul 2010 01:00:52 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Communication Tip of the Week]]></category>
		<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[Danger Phrases]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[keynote speaker]]></category>
		<category><![CDATA[motivational keynote speaker]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[Professional Communication]]></category>
		<category><![CDATA[professional communication skills podcast]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1426</guid>
		<description><![CDATA[In today&#8217;s professional communication skills training podcast, Dan teaches you how to implement one of the most important and powerful business principles:  You are not here (at work) to teach other people lessons; you are here to learn lessons from other people. How can you implement that? Using simple Power Phrases often, and with everyone. [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>NEW FREE AUDIO: Don&#8217;t be a communication weakling! These Danger Phrases and Power Phrases will help.</title>
		<link>http://powerdiversity.com/communication-expert-trainer-motivational-keynote-speaker-denver-texas-communication-training</link>
		<comments>http://powerdiversity.com/communication-expert-trainer-motivational-keynote-speaker-denver-texas-communication-training#comments</comments>
		<pubDate>Mon, 26 Jul 2010 22:49:31 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[American Communication]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[Danger Phrases]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[keynote speaker]]></category>
		<category><![CDATA[motivational keynote speaker]]></category>
		<category><![CDATA[motivational podcast]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[Professional Communication]]></category>
		<category><![CDATA[scripting]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1421</guid>
		<description><![CDATA[NEW FREE STREAMING AUDIO: We often hear people say (and we too sometimes make the mistake of saying) &#8220;I&#8217;m sorry if&#8230;&#8221; or &#8220;I&#8217;m sorry but&#8230;&#8221;
The worst part is, people are usually apologizing for their gifts!  You&#8217;ll hear things such as, &#8220;I&#8217;m sorry for being so detail oriented.&#8221; or  &#8220;Well, I&#8217;m sorry that I [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/communication-expert-trainer-motivational-keynote-speaker-denver-texas-communication-training/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>10 Common Errors “Spell Check” Won’t Catch</title>
		<link>http://powerdiversity.com/professional-writing-skills-training-workshop-dan-oconnor-communication-trainer</link>
		<comments>http://powerdiversity.com/professional-writing-skills-training-workshop-dan-oconnor-communication-trainer#comments</comments>
		<pubDate>Wed, 21 Jul 2010 18:24:17 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[expert communication skills trainer]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[powerful writing skills]]></category>
		<category><![CDATA[Professional Communication]]></category>
		<category><![CDATA[professional writing skills]]></category>
		<category><![CDATA[professional writing skills training]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1414</guid>
		<description><![CDATA[Great professional writing skills training article. The following is from the Yahoo Shine article entitled 10 Common Errors &#8220;Spell Check&#8221; Won&#8217;t Catch.
While we can rely on a spell checker to catch glaring errors, a computer can’t pick up on all careless mistakes, especially if the word could be correct in a different context. Often word [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/professional-writing-skills-training-workshop-dan-oconnor-communication-trainer/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Elena Kagan and her 4-Tiered Communication Strategy That You Can Use too</title>
		<link>http://powerdiversity.com/professional-communication-skills-trainer-speaker-podcast</link>
		<comments>http://powerdiversity.com/professional-communication-skills-trainer-speaker-podcast#comments</comments>
		<pubDate>Mon, 05 Jul 2010 23:45:24 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[American Communication]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[dealing with difficult people resources]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[keynote speaker]]></category>
		<category><![CDATA[motivational keynote speaker]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[Professional Communication]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1406</guid>
		<description><![CDATA[ NEW FREE STREAMING AUDIO: In our latest Professional Communication Tactics audio series, you&#8217;ll learn to use a simple but powerful professional communication strategy most recently used by Elena Kagan during her supreme court confirmation hearings.
Her strategy was a 4-pronged approach:
1-stay on message
2-use the broken record
3-don&#8217;t take the bait, and
4-don&#8217;t engage.
Professional communication skills trainer and [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/professional-communication-skills-trainer-speaker-podcast/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Have trouble remembering people&#8217;s names?</title>
		<link>http://powerdiversity.com/professional-communication-skills-trainer-motivational-keynote-speaker-dan-oconnor-remember-names</link>
		<comments>http://powerdiversity.com/professional-communication-skills-trainer-motivational-keynote-speaker-dan-oconnor-remember-names#comments</comments>
		<pubDate>Sat, 03 Jul 2010 03:36:40 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[Danger Phrases]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[motivational keynote speaker]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1399</guid>
		<description><![CDATA[Professional communication skills training always incorporates memory-enhancing tricks and techniques. This is a great short article that gives you many memory exercises, but the best one for me is the name one. I use that all the time, and it works! Check it out at here.
To find out more about techniques used by motivational keynote [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/professional-communication-skills-trainer-motivational-keynote-speaker-dan-oconnor-remember-names/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>THE LESSON: 5 Principles that Help You Identify It</title>
		<link>http://powerdiversity.com/motivational-keynote-speaker-communication-trainer-dan-oconnor-audio-podcast</link>
		<comments>http://powerdiversity.com/motivational-keynote-speaker-communication-trainer-dan-oconnor-audio-podcast#comments</comments>
		<pubDate>Thu, 01 Jul 2010 23:29:33 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[A Course in Miracles]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[inspirational podcast]]></category>
		<category><![CDATA[inspirational thought for the day]]></category>
		<category><![CDATA[keynote speaker]]></category>
		<category><![CDATA[motivational keynote speaker]]></category>
		<category><![CDATA[motivational podcast]]></category>
		<category><![CDATA[motivational thought for the day]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[relationship advice]]></category>
		<category><![CDATA[Romantic Relationships]]></category>
		<category><![CDATA[Thought for the Day]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1391</guid>
		<description><![CDATA[Are you struggling to find meaning, or learn a lesson from some tragic event or difficult person in your life? In today&#8217;s free inspirational podcast brought to you by motivational keynote speaker and expert professional communication trainer Dan O&#8217;Connor, here&#8217;s what you&#8217;ll learn:
There is a lesson in every struggle we&#8217;ve had, or tragedy we&#8217;ve been [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/motivational-keynote-speaker-communication-trainer-dan-oconnor-audio-podcast/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>10 Great Ways to Ruin Your Professional Image</title>
		<link>http://powerdiversity.com/professional-visual-communication-training-motivational-keynote-speaker</link>
		<comments>http://powerdiversity.com/professional-visual-communication-training-motivational-keynote-speaker#comments</comments>
		<pubDate>Wed, 23 Jun 2010 22:38:57 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Communication Tip of the Week]]></category>
		<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[Physical Communication and Body Language]]></category>
		<category><![CDATA[professional image]]></category>
		<category><![CDATA[workplace dress code]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1378</guid>
		<description><![CDATA[Here&#8217;s your visual communication skills training for the day brought to you by on-site communication trainer and motivational keynote speaker Dan O&#8217;Connor:
Wouldn&#8217;t it be nice if we lived in a world where we were judged&#8211;and promoted&#8211;solely on our professional ability?
Well, we don&#8217;t, and &#8220;Professional Communication Skills&#8221; does not  refer only to words.
Everything you say and [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/professional-visual-communication-training-motivational-keynote-speaker/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Professional Communication Training Tip of the Day&#8211;DANGER PHRASE: &#8220;In my opinion&#8230;&#8221;</title>
		<link>http://powerdiversity.com/professional-communication-training-tip-of-the-day-danger-phrase-in-my-opinion</link>
		<comments>http://powerdiversity.com/professional-communication-training-tip-of-the-day-danger-phrase-in-my-opinion#comments</comments>
		<pubDate>Fri, 18 Jun 2010 21:06:13 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[American Communication]]></category>
		<category><![CDATA[Communication Advice]]></category>
		<category><![CDATA[Communication Help]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[Danger Phrases]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[keynote speaker]]></category>
		<category><![CDATA[motivational keynote speaker]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[Professional Communication]]></category>
		<category><![CDATA[scripting]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1373</guid>
		<description><![CDATA[Here&#8217;s a quick and powerful professional communication skills training lesson from communication trainer and motivational keynote speaker Dan O&#8217;Connor:
DANGER PHRASE: &#8220;In my opinion&#8230;&#8221; POWER PHRASE: &#8220;I believe&#8230;&#8221;
When it comes time to give your opinion, don&#8217;t diminish the power of your message by prefacing it with something such as, &#8220;In my opinion&#8230;.&#8221; Doing so tells the [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/professional-communication-training-tip-of-the-day-danger-phrase-in-my-opinion/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Communication Training: Danger Phrase/Power Phrase</title>
		<link>http://powerdiversity.com/professional-communication-skills-training-danger-phrase-power-phrase</link>
		<comments>http://powerdiversity.com/professional-communication-skills-training-danger-phrase-power-phrase#comments</comments>
		<pubDate>Thu, 17 Jun 2010 22:40:53 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[American Communication]]></category>
		<category><![CDATA[Communication Advice]]></category>
		<category><![CDATA[Communication Help]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[Danger Phrases]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[motivational keynote speaker]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[Professional Communication]]></category>
		<category><![CDATA[scripting]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1366</guid>
		<description><![CDATA[Here&#8217;s your professional communication skills training for the day delivered by motivational keynote speaker and communication trainer Dan O&#8217;Connor:
Today&#8217;s professional communication tip is simple but powerful. DANGER PHRASE: &#8220;Are you busy?&#8221; POWER PHRASE: &#8220;Do you have a moment?&#8221;
When calling a professional at work, never start the conversation with, &#8220;Are you busy?&#8221;
If someone is at work, [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/professional-communication-skills-training-danger-phrase-power-phrase/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Trick to Giving Compliments&#8211;The Right Way</title>
		<link>http://powerdiversity.com/the-trick-to-giving-compliments-the-right-way</link>
		<comments>http://powerdiversity.com/the-trick-to-giving-compliments-the-right-way#comments</comments>
		<pubDate>Sun, 06 Jun 2010 23:38:28 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[giving compliments]]></category>
		<category><![CDATA[motivational kenote speaker Denver]]></category>
		<category><![CDATA[motivational keynote speaker houston]]></category>
		<category><![CDATA[motivational keynote speaker Texas]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1358</guid>
		<description><![CDATA[NEW FREE COMMUNICATION TRAINING AUDIO: Here&#8217;s your professional communication skills training for the day, courtesy of communication trainer and motivational keynote speaker Dan O&#8217;Connor:
When giving compliments&#8211;whether at work or at home&#8211;the goal is to make someone feel good, or activate the right-hand side of their brain. Many times, however, when giving compliments, we make the [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/the-trick-to-giving-compliments-the-right-way/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Three Golden Rules of Cell Phone Etiquette</title>
		<link>http://powerdiversity.com/three-golden-rules-of-cell-phone-etiquette</link>
		<comments>http://powerdiversity.com/three-golden-rules-of-cell-phone-etiquette#comments</comments>
		<pubDate>Fri, 04 Jun 2010 21:57:25 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Communication Tip of the Week]]></category>
		<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[cell phone etiquette]]></category>
		<category><![CDATA[Communication Advice]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1352</guid>
		<description><![CDATA[Here&#8217;s your professional communication skills training for the day delivered to you by your favorite communication trainer and motivational keynote speaker Dan O&#8217;Connor.
What does your cell phone&#8211;and the way you use it&#8211;say about you?
Follow these three golden rules of cell phone etiquette to avoid making the most common cell phone faux pas:
1) Your cell phone [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/three-golden-rules-of-cell-phone-etiquette/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The 2 Things Every Customer Wants to Hear From You&#8211;Do you know what they are?</title>
		<link>http://powerdiversity.com/the-2-things-every-customer-wants-to-hear-from-you-do-you-know-what-they-are</link>
		<comments>http://powerdiversity.com/the-2-things-every-customer-wants-to-hear-from-you-do-you-know-what-they-are#comments</comments>
		<pubDate>Thu, 03 Jun 2010 20:44:56 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[dealing with difficult people resources]]></category>
		<category><![CDATA[Difficult People at Work]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[motivational keynote speaker]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[Professional Communication]]></category>
		<category><![CDATA[scripting]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1343</guid>
		<description><![CDATA[NEW FREE ON-LINE STREAMING AUDIO:Here’s your daily professional communication skills training lesson  from communication trainer and motivational keynote speaker Dan  O’Connor:
Do you know the two things that every customer is waiting to hear  from you? They want to know that they have come to the right place and  they have found [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/the-2-things-every-customer-wants-to-hear-from-you-do-you-know-what-they-are/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Add More Power to Your Exit Lines</title>
		<link>http://powerdiversity.com/how-to-add-more-power-to-your-exit-lines</link>
		<comments>http://powerdiversity.com/how-to-add-more-power-to-your-exit-lines#comments</comments>
		<pubDate>Thu, 27 May 2010 20:13:36 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[American Communication]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[Communication Training Denver]]></category>
		<category><![CDATA[Communication Training Houston]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[Danger Phrases]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[motivational Keynote Speaker Denver]]></category>
		<category><![CDATA[motivational keynote speaker houston]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[Professional Communication]]></category>
		<category><![CDATA[scripting]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1337</guid>
		<description><![CDATA[Here&#8217;s your free professional communication skills training tip for the day from communication trainer and motivational keynote speaker Dan O&#8217;Connor:
Whether you&#8217;re hanging up the phone, leaving a meeting, or signing an email, remember that your goodbye will either leave a positive impression, or as it does with most people, no impression at all. Any chance [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/how-to-add-more-power-to-your-exit-lines/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>4 Danger Phrases You Should NEVER Say at Work</title>
		<link>http://powerdiversity.com/professional-communication-skills-training-4-danger-phrases-you-should-never-say-at-work</link>
		<comments>http://powerdiversity.com/professional-communication-skills-training-4-danger-phrases-you-should-never-say-at-work#comments</comments>
		<pubDate>Sat, 22 May 2010 03:31:06 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[American Communication]]></category>
		<category><![CDATA[Communication Advice]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[Danger Phrases]]></category>
		<category><![CDATA[dealing with difficult people resources]]></category>
		<category><![CDATA[Difficult People]]></category>
		<category><![CDATA[Difficult People at Work]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[motivational keynote speaker]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[Professional Communication]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1325</guid>
		<description><![CDATA[FREE AUDIO PODCAST: Here&#8217;s your professional communication skills training lesson for the day, brought to you by communication trainer and motivational keynote speaker Dan O&#8217;Connor:
FOUR DANGER PHRASES YOU SHOULD NEVER SAY AT WORK (OR AT HOME):
.

No offense but&#8230;
Don&#8217;t take this the wrong way, but&#8230;
Our computers are slow&#8230;
No problem&#8230;

These 4 phrases rob you of credibility and [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/professional-communication-skills-training-4-danger-phrases-you-should-never-say-at-work/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Power Phrase-Danger Phrase for the Day</title>
		<link>http://powerdiversity.com/motivational-keynote-speaker-communication-trainer-power-phrase-danger-professional-communication-training</link>
		<comments>http://powerdiversity.com/motivational-keynote-speaker-communication-trainer-power-phrase-danger-professional-communication-training#comments</comments>
		<pubDate>Tue, 18 May 2010 06:32:42 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[Communication Advice]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[Danger Phrases]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[Professional Communication]]></category>
		<category><![CDATA[scripting]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1314</guid>
		<description><![CDATA[Your effective communication skills training tip for the day:
Danger Phrase: &#8220;I have a better idea.&#8221; Power Phrase: &#8220;And we could also consider&#8230;&#8221;
Sometimes when we get excited, we forget all of our professional communication training. The next time you feel like saying something such as, &#8220;No! I have a better idea&#8230;&#8221; (which can be insulting, and [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/motivational-keynote-speaker-communication-trainer-power-phrase-danger-professional-communication-training/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Denver Motivational Keynote Speaker and Trainer Dan O&#8217;Connor</title>
		<link>http://powerdiversity.com/denver-motivational-keynote-speaker-and-trainer-dan-oconnor</link>
		<comments>http://powerdiversity.com/denver-motivational-keynote-speaker-and-trainer-dan-oconnor#comments</comments>
		<pubDate>Mon, 17 May 2010 03:05:16 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[Communication Training Denver]]></category>
		<category><![CDATA[Denver Keynote Speaker]]></category>
		<category><![CDATA[Denver Motivational Keynote Speaker]]></category>
		<category><![CDATA[Denver Motivational Speaker]]></category>
		<category><![CDATA[Difficult People at Work]]></category>
		<category><![CDATA[motivational keynote speaker]]></category>
		<category><![CDATA[motivational Keynote Speaker Denver]]></category>
		<category><![CDATA[motivational speaker]]></category>
		<category><![CDATA[motivational speaker Denver]]></category>
		<category><![CDATA[ON-Site Training Denver]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1303</guid>
		<description><![CDATA[If you are looking for a keynote speaker or trainer in Denver, Colorado who specializes in communication, dealing with difficult people, and managing workplace negativity, professional motivational keynote speaker Dan O&#8217;Connor speaks and trains in Denver with no travel costs. Check out our course and keynote catalog to see Dan&#8217;s hottest topics, ranging from customer [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/denver-motivational-keynote-speaker-and-trainer-dan-oconnor/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Need to Apologize but Don&#8217;t Know How? Apology Made Easy&#8211;With a Little Humor</title>
		<link>http://powerdiversity.com/need-to-apologize-but-dont-know-how-apology-made-easy</link>
		<comments>http://powerdiversity.com/need-to-apologize-but-dont-know-how-apology-made-easy#comments</comments>
		<pubDate>Thu, 13 May 2010 04:36:23 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[apologize]]></category>
		<category><![CDATA[apology]]></category>
		<category><![CDATA[Communication Advice]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[Difficult People at Work]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[how to apologize]]></category>
		<category><![CDATA[how to say you're sorry]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[Relationships]]></category>
		<category><![CDATA[sorry]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1288</guid>
		<description><![CDATA[Here&#8217;s your quick-and-easy communication skills training for the day:  
The Doppelganger Pass-off
Have you ever lost your temper or embarrassed yourself at work or at home, and then needed to apologize for whatever it is you said or did? You know that sick feeling in your gut that you get when you know you should [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/need-to-apologize-but-dont-know-how-apology-made-easy/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>2-Steps to Developing Knock-Out Power Phrases</title>
		<link>http://powerdiversity.com/2-steps-to-developing-and-using-power-phrases-at-work-communication-training</link>
		<comments>http://powerdiversity.com/2-steps-to-developing-and-using-power-phrases-at-work-communication-training#comments</comments>
		<pubDate>Mon, 10 May 2010 20:40:49 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Communication Tip of the Week]]></category>
		<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[American Communication]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[Magic Phrases]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[Professional Communication]]></category>
		<category><![CDATA[scripting]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1275</guid>
		<description><![CDATA[One of the goals that all professional communicators must strive to achieve is staying in the response mode and staying out of the reaction mode. Today, I&#8217;m bringing the on-site communication training right to you. I&#8217;m just that kind of trainer.
The reaction mode is: First thing into the brain=first thing out of the mouth. As [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/2-steps-to-developing-and-using-power-phrases-at-work-communication-training/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Working Miracles: In A Miraculous Instant You Can Release the Hate at Work</title>
		<link>http://powerdiversity.com/course-in-miracles-at-work-onsite-communication-training-keynote-speaker</link>
		<comments>http://powerdiversity.com/course-in-miracles-at-work-onsite-communication-training-keynote-speaker#comments</comments>
		<pubDate>Sun, 09 May 2010 23:20:28 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[A Course in Miracles]]></category>
		<category><![CDATA[communication keynote speaker]]></category>
		<category><![CDATA[communication speaker]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[Difficult People at Work]]></category>
		<category><![CDATA[keynote speaker]]></category>
		<category><![CDATA[motivational keynote speaker]]></category>
		<category><![CDATA[motivational podcast]]></category>
		<category><![CDATA[motivational thought for the day]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[Professional Communication]]></category>
		<category><![CDATA[relationship advice]]></category>
		<category><![CDATA[Thought for the Day]]></category>
		<category><![CDATA[workplace negativity]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1270</guid>
		<description><![CDATA[If you're considering professional communication training or a communication keynote speaker (or more specifically training addressing dealing with difficult people and negativity at work), I recommend first asking yourself what the real problem is that you need to deal with first. Is it really communication, or is it the negative attitudes and hate among employees that leads to a breakdown in teamwork and communication?]]></description>
		<wfw:commentRss>http://powerdiversity.com/course-in-miracles-at-work-onsite-communication-training-keynote-speaker/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Looking for On-Site Call Center Customer Service Training?</title>
		<link>http://powerdiversity.com/looking-for-on-site-call-center-customer-service-training</link>
		<comments>http://powerdiversity.com/looking-for-on-site-call-center-customer-service-training#comments</comments>
		<pubDate>Mon, 03 May 2010 05:28:54 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[communication course description]]></category>
		<category><![CDATA[communication speaker]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[course catalog]]></category>
		<category><![CDATA[Difficult People at Work]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1259</guid>
		<description><![CDATA[Our new Winter 2010 Course Catalog is out, and we&#8217;ve included several exciting new on-site communication training workshops tailored just for you. If you have a call center and your team needs to learn the communication skills necessary to compete and win in the new economy, check out our newest professional communication training courses including [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/looking-for-on-site-call-center-customer-service-training/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
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