Your effective communication skills training tip for the day:
Danger Phrase: “I have a better idea.” Power Phrase: “And we could also consider…”
Sometimes when we get excited, we forget all of our professional communication training. The next time you feel like saying something such as, “No! I have a better idea…” (which can be insulting, and is an ineffective way to present a new idea), try today’s power phrase, “And we could also consider…” and watch the difference it makes. The recipient will be less defensive of the original idea, and more receptive to the new idea, which increases the odds of your idea becoming the winning one!
For more, check out communication trainer and motivational keynote speaker Dan O’Connor’s other resources, such as his inspirational and educational communication podcasts, his free book, Energy Vampire Slaying: 101, his Help Me Dan communication advice column, or contact us if you have a question or comment. Dan is available for on-site training seminars and workshops, as well as many other public speaking events. BONUS: Events in the Denver, Colorado and major Texas cities such as Houston, Dallas, San Antonio, and Austin include no travel costs.
Tags: Communication Advice, communication in the workplace, communication podcast, Communication Tips, communication trainer, communication training, communications trainer, communications training, Danger Phrases, effective communication, effective communication skills, effective communication skills trainer, effective communication skills training, On-Site Communication Training, On-Site Training, onsite communicaiton training, Onsite Communication Training, Onsite Training, Power Phrases, Professional Communication, scripting