Posts Tagged ‘Communication Help’
Professional Communication Training Tip of the Day–DANGER PHRASE: “In my opinion…”
Friday, June 18th, 2010
Here’s a quick and powerful professional communication skills training lesson from communication trainer and motivational keynote speaker Dan O’Connor:
DANGER PHRASE: “In my opinion…” POWER PHRASE: “I believe…”
When it comes time to give your opinion, don’t diminish the power of your message by prefacing it with something such as, “In my opinion….” Doing so tells the listener, “Well, it’s JUST my opinion, so take it or leave it….”
Sometimes, of course, this is exactly what you mean to say. For example, if you’re the boss, and your employee asks you for feedback, and you’re really not certain that your ideas are spot-on, you might say, “In my opinion,” and the effect is what you intended. However, many up-and-coming executives are uncertain and insecure, (more…)
Communication Training: Danger Phrase/Power Phrase
Thursday, June 17th, 2010
Here’s your professional communication skills training for the day delivered by motivational keynote speaker and communication trainer Dan O’Connor:
Today’s professional communication tip is simple but powerful. DANGER PHRASE: “Are you busy?” POWER PHRASE: “Do you have a moment?”
When calling a professional at work, never start the conversation with, “Are you busy?”
If someone is at work, we should assume they’re busy. To do otherwise would be insulting. Many people–whether they tell you or not–are offended when asked, “Are you busy?” Instead, try something such as, (more…)
- Tags: American Communication, Communication Advice, Communication Help, communication in the workplace, Communication Tips, communication trainer, communication training, communications trainer, communications training, Danger Phrases, effective communication, effective communication skills, effective communication skills trainer, effective communication skills training, motivational keynote speaker, On-Site Communication Training, On-Site Training, onsite communicaiton training, Onsite Communication Training, Onsite Training, Power Phrases, Professional Communication, scripting
Communication Between the Sexes: “Position” Yourself Carefully When Talking to Men at Work
Wednesday, March 10th, 2010
QUICK PROFESSIONAL COMMUNICATION TRAINING TIP! You can do this starting today: When talking to men at work, remember to turn to the side before speaking. This will help open the lines of communication. Men prefer to talk while standing side-by-side, and simply turning our heads to face the other person. Women prefer talking face-to-face, or in other words, completely head-on. This is very different. If you talk to a man while facing him dead-on, it triggers something that has been hardwired in our brains to send an alert that says, “WARNING! AGGRESSION!” and the lines of communication close down. (more…)
People Act Differently in the Light
Monday, February 22nd, 2010
NEW AUDIO PODCAST: If you’re dealing with difficult people or difficult situations, remember that people act differently in the light. It is our job to be the light that casts out darkness. Whether you’re engaged in professional communication training, self-development, or learning to deal with energy vampires, you must remember the principle that light casts out darkness, and you must be that light. Today’s podcast helps you remember and work with this principle. CLICK HERE to listen to this podcast.
The 4-Step “Disengage to Stop the Rage” Process for De-Stressing at Work
Tuesday, February 9th, 2010
NEW AUDIO PODCAST: HELP ME DAN! I get WAAAY to stressed out at work. My customers make me crazy… ANSWER: There’s a reason why Zebras don’t get ulcers. Their brains stop releasing stress hormones as soon as the stress factor is gone (according to Robert Zapolsky, author of Why Zebras Don’t Get Ulcers). Our brains, however, keep releasing stress hormones and toxic chemicals long after the stress factor has left us. This is why we need a systematic approach to “disengaging” from stressful people and situations. This 4-step process is the best I have found. Remember to get the accompanying quick-reference card in our customer resources section of the library. Click here to listen to the podcast.
10 POWER PHRASES YOUR CHILDREN SHOULD HEAR YOU SAY OFTEN
Monday, December 28th, 2009
Use these phrases constantly. You can’t say them enough. Say them to your kids right now as soon as you finish reading this, and never stop saying them.
Communication skills are not just about business. The most important place you can exhibit effective communication skills is at home. Here are some power phrases you can use at home in abundance. Use them all the time, every day.
1. “I love you so much–no matter what–always.”
2. “You can always count on me.”
3. “You’re beautiful just the way you are.”
4. “Your job is to dream as big as you can. My job is to help you achieve your dreams. I’ll do my job if you do yours.”
5. “You can do it. You can do anything.” (more…)
New Podcast: I Do Not Perceive My Own Best Interests
Tuesday, December 22nd, 2009
There is a line in A Course in Miracles that reads, “I do not perceive my own best interests.” Basically, we think and think about how to fix our lives, and unfortunately, the source upon which we’re drawing, namely our mind, is flawed beyond belief. Our mortal mind is made up of all our past experiences here in the physical plane, where we are bombarded with illusions, and we have delusions that we somehow gained truth from our mortal experiences. This is insanity. Click here to go to our podcast channel and listen to this podcast.
What we should be drawing upon for inspiration is the universe, God, the Holy Spirit, Jesus, Buddha, or whatever your source is that provides enlightenment. It’s as if we have a rice bowl in our brains, and we search it for answers, but it has the same rice in it today that it had in it yesterday. (more…)
New Podcast: 2 Steps for Dealing with Difficult Customers and coworkers
Tuesday, December 1st, 2009
Do you struggle dealing with difficult and demanding customers and coworkers? In this professional communication training podcast, Dan O’Connor, one of the country’s most sought-after professional communication skills trainers, gives you tools to respond, rather than react, to difficult people, and defuse the situation. By learning simple power phrases and communication tactics such as these, you can increase your professional communication power, and professional earning power in one fell swoop. Check it out on our podcasts page.
New Podcast: The 4-Step Process for Saying No With Tact and Professionalism
Sunday, November 29th, 2009
Have you been told that you need to learn how to say no more professionally? In this professional communication podcast, Dan teaches you the four-step process to saying no with professionalism, tact, and finesse. Take your professional communication skills to the next level with this powerful strategy.
To hear this podcast, go to our professional communication podcast page.
Also, make sure to get the quick-reference card that goes along with this podcast in our podcast resources section of the library.
- Tags: Communication Advice, Communication Help, Communication Tips, communication trainer, communication training, communications trainer, communications training, dealing with difficult people resources, Difficult People at Work, effective communication, effective communication skills trainer, Lead-In Lines, Magic Phrases, Power Phrases, Professional Communication, Saying No, scripting
New Podcast Episode: How to Disagree, with Professionalism and Tact
Wednesday, November 25th, 2009
When you have to disagree with someone at work, can you do it with finesse and tact? There is a way to disagree professionally without being contentious, argumentative, or confrontational. In today’s Professional Communication Tactics podcast, Dan teaches you this essential effective communication skill. With less than five minutes of communication training, you can become a more polished, powerful communicator. Just check out Dan’s latest professional communication podcast.
Tags: American Communication, Communication Advice, Communication Help, communication in the workplace, communication podcast, Communication Tips, communication trainer, communication training, communications trainer, communications training, Danger Phrases, effective communication, effective communication skills, effective communication skills trainer, effective communication skills training, keynote speaker, motivational keynote speaker, On-Site Communication Training, On-Site Training, onsite communicaiton training, Onsite Communication Training, Onsite Training, Power Phrases, Professional Communication, scripting