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	<title>Professional Communication Skills Training &#124; Keynote Speaker and Communication Trainer &#124; Dan O&#039;Connor &#187; communications training</title>
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	<description>Dan O&#039;Connor delivers communication advice, blogs, audios, and training resources to help you improve your professional communication and customer service skills.</description>
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		<copyright>&#xA9;Dan O'Connor </copyright>
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		<managingEditor>dan@powerdiversity.com (Dan O'Connor)</managingEditor>
		<webMaster>dan@powerdiversity.com(Dan O'Connor)</webMaster>
		<category>inspirational, motivational, forgiveness, spirituality</category>
		<ttl>1440</ttl>
		<itunes:keywords>Communication, professional communication, communication training, professional communication training, dealing with difficult people, difficult people training, energy vampires</itunes:keywords>
		<itunes:subtitle>Daily thoughts, questions, and inspiration to help bring you energy, joy, and power to your everyday life.</itunes:subtitle>
		<itunes:summary>Dan Orsquo;Connor brings you communication tips and motivational thoughts to help brighten your day, communicate more effectively, and gives you tools for dealing with difficult people and energy vampires.</itunes:summary>
		<itunes:author>Dan O'Connor</itunes:author>
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			<itunes:name>Dan O'Connor</itunes:name>
			<itunes:email>dan@powerdiversity.com</itunes:email>
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		<itunes:block>No</itunes:block>
		<itunes:explicit>no</itunes:explicit>
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			<title>Professional Communication Skills Training &#124; Keynote Speaker and Communication Trainer &#124; Dan O&#039;Connor</title>
			<link>http://powerdiversity.com</link>
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		<item>
		<title>Say This&#8211;Not That; Danger Phrases and Power Phrases for Work</title>
		<link>http://powerdiversity.com/free-professional-communication-skills-training-resources</link>
		<comments>http://powerdiversity.com/free-professional-communication-skills-training-resources#comments</comments>
		<pubDate>Thu, 26 Aug 2010 07:13:36 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[Communication Advice]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[Danger Phrases]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[Power Phrases]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1454</guid>
		<description><![CDATA[Are you tarnishing your professional reputation simply by making a verbal typo? Check out this great article: http://shine.yahoo.com/channel/life/24-things-you-might-be-saying-wrong-2338028/.
For more great professional communication training tips, check out our communication blog, our professional communication tactics podcasts, and our other great free communication training resources.
Still looking for a motivational keynote speaker or an on-site professional trainer for your [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Talk Like a CEO&#8211;Part 1</title>
		<link>http://powerdiversity.com/professional-communication-skills-training-blog-power-phrases-at-work</link>
		<comments>http://powerdiversity.com/professional-communication-skills-training-blog-power-phrases-at-work#comments</comments>
		<pubDate>Mon, 02 Aug 2010 21:34:31 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[American Communication]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[Danger Phrases]]></category>
		<category><![CDATA[dealing with difficult people resources]]></category>
		<category><![CDATA[Difficult People]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[expert communication spaker trainer]]></category>
		<category><![CDATA[expert communication trainer]]></category>
		<category><![CDATA[expert communication training]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[Professional Communication]]></category>
		<category><![CDATA[scripting]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1435</guid>
		<description><![CDATA[In this professional communication training series, communication expert Dan O&#8217;Connor teaches you how to polish your verbal patterns, get more out of every communication interaction, and sound like a CEO.
If you&#8217;ve engaged in any communication training, you have most likely already been taught that the word but is a danger word. But is it?
But is [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>NEW FREE AUDIO: Don&#8217;t be a communication weakling! These Danger Phrases and Power Phrases will help.</title>
		<link>http://powerdiversity.com/communication-expert-trainer-motivational-keynote-speaker-denver-texas-communication-training</link>
		<comments>http://powerdiversity.com/communication-expert-trainer-motivational-keynote-speaker-denver-texas-communication-training#comments</comments>
		<pubDate>Mon, 26 Jul 2010 22:49:31 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[American Communication]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[Danger Phrases]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[keynote speaker]]></category>
		<category><![CDATA[motivational keynote speaker]]></category>
		<category><![CDATA[motivational podcast]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[Professional Communication]]></category>
		<category><![CDATA[scripting]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1421</guid>
		<description><![CDATA[NEW FREE STREAMING AUDIO: We often hear people say (and we too sometimes make the mistake of saying) &#8220;I&#8217;m sorry if&#8230;&#8221; or &#8220;I&#8217;m sorry but&#8230;&#8221;
The worst part is, people are usually apologizing for their gifts!  You&#8217;ll hear things such as, &#8220;I&#8217;m sorry for being so detail oriented.&#8221; or  &#8220;Well, I&#8217;m sorry that I [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/communication-expert-trainer-motivational-keynote-speaker-denver-texas-communication-training/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Elena Kagan and her 4-Tiered Communication Strategy That You Can Use too</title>
		<link>http://powerdiversity.com/professional-communication-skills-trainer-speaker-podcast</link>
		<comments>http://powerdiversity.com/professional-communication-skills-trainer-speaker-podcast#comments</comments>
		<pubDate>Mon, 05 Jul 2010 23:45:24 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[American Communication]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[dealing with difficult people resources]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[keynote speaker]]></category>
		<category><![CDATA[motivational keynote speaker]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[Professional Communication]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1406</guid>
		<description><![CDATA[ NEW FREE STREAMING AUDIO: In our latest Professional Communication Tactics audio series, you&#8217;ll learn to use a simple but powerful professional communication strategy most recently used by Elena Kagan during her supreme court confirmation hearings.
Her strategy was a 4-pronged approach:
1-stay on message
2-use the broken record
3-don&#8217;t take the bait, and
4-don&#8217;t engage.
Professional communication skills trainer and [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/professional-communication-skills-trainer-speaker-podcast/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Have trouble remembering people&#8217;s names?</title>
		<link>http://powerdiversity.com/professional-communication-skills-trainer-motivational-keynote-speaker-dan-oconnor-remember-names</link>
		<comments>http://powerdiversity.com/professional-communication-skills-trainer-motivational-keynote-speaker-dan-oconnor-remember-names#comments</comments>
		<pubDate>Sat, 03 Jul 2010 03:36:40 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[Danger Phrases]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[motivational keynote speaker]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1399</guid>
		<description><![CDATA[Professional communication skills training always incorporates memory-enhancing tricks and techniques. This is a great short article that gives you many memory exercises, but the best one for me is the name one. I use that all the time, and it works! Check it out at here.
To find out more about techniques used by motivational keynote [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/professional-communication-skills-trainer-motivational-keynote-speaker-dan-oconnor-remember-names/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Professional Communication Training Tip of the Day&#8211;DANGER PHRASE: &#8220;In my opinion&#8230;&#8221;</title>
		<link>http://powerdiversity.com/professional-communication-training-tip-of-the-day-danger-phrase-in-my-opinion</link>
		<comments>http://powerdiversity.com/professional-communication-training-tip-of-the-day-danger-phrase-in-my-opinion#comments</comments>
		<pubDate>Fri, 18 Jun 2010 21:06:13 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[American Communication]]></category>
		<category><![CDATA[Communication Advice]]></category>
		<category><![CDATA[Communication Help]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[Danger Phrases]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[keynote speaker]]></category>
		<category><![CDATA[motivational keynote speaker]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[Professional Communication]]></category>
		<category><![CDATA[scripting]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1373</guid>
		<description><![CDATA[Here&#8217;s a quick and powerful professional communication skills training lesson from communication trainer and motivational keynote speaker Dan O&#8217;Connor:
DANGER PHRASE: &#8220;In my opinion&#8230;&#8221; POWER PHRASE: &#8220;I believe&#8230;&#8221;
When it comes time to give your opinion, don&#8217;t diminish the power of your message by prefacing it with something such as, &#8220;In my opinion&#8230;.&#8221; Doing so tells the [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/professional-communication-training-tip-of-the-day-danger-phrase-in-my-opinion/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Communication Training: Danger Phrase/Power Phrase</title>
		<link>http://powerdiversity.com/professional-communication-skills-training-danger-phrase-power-phrase</link>
		<comments>http://powerdiversity.com/professional-communication-skills-training-danger-phrase-power-phrase#comments</comments>
		<pubDate>Thu, 17 Jun 2010 22:40:53 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[American Communication]]></category>
		<category><![CDATA[Communication Advice]]></category>
		<category><![CDATA[Communication Help]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[Danger Phrases]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[motivational keynote speaker]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[Professional Communication]]></category>
		<category><![CDATA[scripting]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1366</guid>
		<description><![CDATA[Here&#8217;s your professional communication skills training for the day delivered by motivational keynote speaker and communication trainer Dan O&#8217;Connor:
Today&#8217;s professional communication tip is simple but powerful. DANGER PHRASE: &#8220;Are you busy?&#8221; POWER PHRASE: &#8220;Do you have a moment?&#8221;
When calling a professional at work, never start the conversation with, &#8220;Are you busy?&#8221;
If someone is at work, [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/professional-communication-skills-training-danger-phrase-power-phrase/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Trick to Giving Compliments&#8211;The Right Way</title>
		<link>http://powerdiversity.com/the-trick-to-giving-compliments-the-right-way</link>
		<comments>http://powerdiversity.com/the-trick-to-giving-compliments-the-right-way#comments</comments>
		<pubDate>Sun, 06 Jun 2010 23:38:28 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[giving compliments]]></category>
		<category><![CDATA[motivational kenote speaker Denver]]></category>
		<category><![CDATA[motivational keynote speaker houston]]></category>
		<category><![CDATA[motivational keynote speaker Texas]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1358</guid>
		<description><![CDATA[NEW FREE COMMUNICATION TRAINING AUDIO: Here&#8217;s your professional communication skills training for the day, courtesy of communication trainer and motivational keynote speaker Dan O&#8217;Connor:
When giving compliments&#8211;whether at work or at home&#8211;the goal is to make someone feel good, or activate the right-hand side of their brain. Many times, however, when giving compliments, we make the [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/the-trick-to-giving-compliments-the-right-way/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Three Golden Rules of Cell Phone Etiquette</title>
		<link>http://powerdiversity.com/three-golden-rules-of-cell-phone-etiquette</link>
		<comments>http://powerdiversity.com/three-golden-rules-of-cell-phone-etiquette#comments</comments>
		<pubDate>Fri, 04 Jun 2010 21:57:25 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Communication Tip of the Week]]></category>
		<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[cell phone etiquette]]></category>
		<category><![CDATA[Communication Advice]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1352</guid>
		<description><![CDATA[Here&#8217;s your professional communication skills training for the day delivered to you by your favorite communication trainer and motivational keynote speaker Dan O&#8217;Connor.
What does your cell phone&#8211;and the way you use it&#8211;say about you?
Follow these three golden rules of cell phone etiquette to avoid making the most common cell phone faux pas:
1) Your cell phone [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/three-golden-rules-of-cell-phone-etiquette/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The 2 Things Every Customer Wants to Hear From You&#8211;Do you know what they are?</title>
		<link>http://powerdiversity.com/the-2-things-every-customer-wants-to-hear-from-you-do-you-know-what-they-are</link>
		<comments>http://powerdiversity.com/the-2-things-every-customer-wants-to-hear-from-you-do-you-know-what-they-are#comments</comments>
		<pubDate>Thu, 03 Jun 2010 20:44:56 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
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		<guid isPermaLink="false">http://powerdiversity.com/?p=1343</guid>
		<description><![CDATA[NEW FREE ON-LINE STREAMING AUDIO:Here’s your daily professional communication skills training lesson  from communication trainer and motivational keynote speaker Dan  O’Connor:
Do you know the two things that every customer is waiting to hear  from you? They want to know that they have come to the right place and  they have found [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>How to Add More Power to Your Exit Lines</title>
		<link>http://powerdiversity.com/how-to-add-more-power-to-your-exit-lines</link>
		<comments>http://powerdiversity.com/how-to-add-more-power-to-your-exit-lines#comments</comments>
		<pubDate>Thu, 27 May 2010 20:13:36 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[American Communication]]></category>
		<category><![CDATA[communication in the workplace]]></category>
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		<category><![CDATA[Danger Phrases]]></category>
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		<guid isPermaLink="false">http://powerdiversity.com/?p=1337</guid>
		<description><![CDATA[Here&#8217;s your free professional communication skills training tip for the day from communication trainer and motivational keynote speaker Dan O&#8217;Connor:
Whether you&#8217;re hanging up the phone, leaving a meeting, or signing an email, remember that your goodbye will either leave a positive impression, or as it does with most people, no impression at all. Any chance [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>4 Danger Phrases You Should NEVER Say at Work</title>
		<link>http://powerdiversity.com/professional-communication-skills-training-4-danger-phrases-you-should-never-say-at-work</link>
		<comments>http://powerdiversity.com/professional-communication-skills-training-4-danger-phrases-you-should-never-say-at-work#comments</comments>
		<pubDate>Sat, 22 May 2010 03:31:06 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[American Communication]]></category>
		<category><![CDATA[Communication Advice]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[Danger Phrases]]></category>
		<category><![CDATA[dealing with difficult people resources]]></category>
		<category><![CDATA[Difficult People]]></category>
		<category><![CDATA[Difficult People at Work]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
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		<category><![CDATA[On-Site Training]]></category>
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		<category><![CDATA[Onsite Communication Training]]></category>
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		<category><![CDATA[Professional Communication]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1325</guid>
		<description><![CDATA[FREE AUDIO PODCAST: Here&#8217;s your professional communication skills training lesson for the day, brought to you by communication trainer and motivational keynote speaker Dan O&#8217;Connor:
FOUR DANGER PHRASES YOU SHOULD NEVER SAY AT WORK (OR AT HOME):
.

No offense but&#8230;
Don&#8217;t take this the wrong way, but&#8230;
Our computers are slow&#8230;
No problem&#8230;

These 4 phrases rob you of credibility and [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Power Phrase-Danger Phrase for the Day</title>
		<link>http://powerdiversity.com/motivational-keynote-speaker-communication-trainer-power-phrase-danger-professional-communication-training</link>
		<comments>http://powerdiversity.com/motivational-keynote-speaker-communication-trainer-power-phrase-danger-professional-communication-training#comments</comments>
		<pubDate>Tue, 18 May 2010 06:32:42 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[Communication Advice]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[Communication Tips]]></category>
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		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[Danger Phrases]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills]]></category>
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		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
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		<category><![CDATA[scripting]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1314</guid>
		<description><![CDATA[Your effective communication skills training tip for the day:
Danger Phrase: &#8220;I have a better idea.&#8221; Power Phrase: &#8220;And we could also consider&#8230;&#8221;
Sometimes when we get excited, we forget all of our professional communication training. The next time you feel like saying something such as, &#8220;No! I have a better idea&#8230;&#8221; (which can be insulting, and [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/motivational-keynote-speaker-communication-trainer-power-phrase-danger-professional-communication-training/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>Need to Apologize but Don&#8217;t Know How? Apology Made Easy&#8211;With a Little Humor</title>
		<link>http://powerdiversity.com/need-to-apologize-but-dont-know-how-apology-made-easy</link>
		<comments>http://powerdiversity.com/need-to-apologize-but-dont-know-how-apology-made-easy#comments</comments>
		<pubDate>Thu, 13 May 2010 04:36:23 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[apologize]]></category>
		<category><![CDATA[apology]]></category>
		<category><![CDATA[Communication Advice]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[Difficult People at Work]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[how to apologize]]></category>
		<category><![CDATA[how to say you're sorry]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
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		<category><![CDATA[Relationships]]></category>
		<category><![CDATA[sorry]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1288</guid>
		<description><![CDATA[Here&#8217;s your quick-and-easy communication skills training for the day:  
The Doppelganger Pass-off
Have you ever lost your temper or embarrassed yourself at work or at home, and then needed to apologize for whatever it is you said or did? You know that sick feeling in your gut that you get when you know you should [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>2-Steps to Developing Knock-Out Power Phrases</title>
		<link>http://powerdiversity.com/2-steps-to-developing-and-using-power-phrases-at-work-communication-training</link>
		<comments>http://powerdiversity.com/2-steps-to-developing-and-using-power-phrases-at-work-communication-training#comments</comments>
		<pubDate>Mon, 10 May 2010 20:40:49 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Communication Tip of the Week]]></category>
		<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[American Communication]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication trainer]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications trainer]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[effective communication skills]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[Magic Phrases]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[On-Site Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Onsite Communication Training]]></category>
		<category><![CDATA[Onsite Training]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[Professional Communication]]></category>
		<category><![CDATA[scripting]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1275</guid>
		<description><![CDATA[One of the goals that all professional communicators must strive to achieve is staying in the response mode and staying out of the reaction mode. Today, I&#8217;m bringing the on-site communication training right to you. I&#8217;m just that kind of trainer.
The reaction mode is: First thing into the brain=first thing out of the mouth. As [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Dealing With Difficult People? New Communication Training Program: EVS101</title>
		<link>http://powerdiversity.com/dealing-with-difficult-people-new-communication-training-program-evs101</link>
		<comments>http://powerdiversity.com/dealing-with-difficult-people-new-communication-training-program-evs101#comments</comments>
		<pubDate>Tue, 20 Apr 2010 17:07:16 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[Danger Phrases]]></category>
		<category><![CDATA[dealing with difficult people resources]]></category>
		<category><![CDATA[Difficult People at Work]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills trainer]]></category>
		<category><![CDATA[effective communication skills training]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[Professional Communication]]></category>
		<category><![CDATA[Relationships]]></category>
		<category><![CDATA[Thought for the Day]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1206</guid>
		<description><![CDATA[Dan O&#8217;Connor releases his much anticipated communication training program, Energy Vampire Slaying: 101, How to Combat and Defeat Negative Energy and Toxic Attitudes in your Office, Your Home, and Yourself. This professional training program is totally free, and includes:

.


Book
Workbook
Quick-Reference Cards
Daily Principle Cards

Just click here to go to our Free Book page, and download your copy [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/dealing-with-difficult-people-new-communication-training-program-evs101/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>The 4-Step Process for Dealing with THE BLAMER</title>
		<link>http://powerdiversity.com/the-4-step-process-for-dealing-with-the-blamer</link>
		<comments>http://powerdiversity.com/the-4-step-process-for-dealing-with-the-blamer#comments</comments>
		<pubDate>Tue, 06 Apr 2010 21:58:25 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[American Communication]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[dealing with difficult people resources]]></category>
		<category><![CDATA[Difficult People at Work]]></category>
		<category><![CDATA[Magic Phrases]]></category>
		<category><![CDATA[On-Site Communication Training]]></category>
		<category><![CDATA[onsite communicaiton training]]></category>
		<category><![CDATA[Power Phrases]]></category>
		<category><![CDATA[Professional Communication]]></category>
		<category><![CDATA[scripting]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1185</guid>
		<description><![CDATA[NEW FREE AUDIO PODCAST: THE BLAMER (CLICK HERE TO GO TO OUR PODCASTS PAGE AND LISTEN)
Professional communication training: In every organization, there will be customers who want to blame someone else for their troubles.
Who’s actually to blame for the problem is totally irrelevant. If you are in customer service and have to deal with the [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/the-4-step-process-for-dealing-with-the-blamer/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>6 Steps to Handling a Cry-Baby at Work</title>
		<link>http://powerdiversity.com/6-steps-to-handling-a-cry-baby-at-work</link>
		<comments>http://powerdiversity.com/6-steps-to-handling-a-cry-baby-at-work#comments</comments>
		<pubDate>Mon, 15 Mar 2010 03:30:27 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Communication Tip of the Week]]></category>
		<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[Communication Advice]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communication podcast]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communication training]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[Danger Phrases]]></category>
		<category><![CDATA[Difficult People at Work]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[effective communication skills]]></category>
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		<category><![CDATA[professional communication podcast]]></category>
		<category><![CDATA[scripting]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1058</guid>
		<description><![CDATA[ NEW FREE AUDIO PODCAST: Do you work with people who start to cry when you have to deliver a difficult message to them? Do you work with people who use crying as a tactic to avoid taking blame, accepting responsibility, or communicating assertively? Click here to listen to Dan&#8217;s free professional communication training audio [...]]]></description>
		<wfw:commentRss>http://powerdiversity.com/6-steps-to-handling-a-cry-baby-at-work/feed</wfw:commentRss>
		<slash:comments>1</slash:comments>
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		<item>
		<title>Can You Spot the Fake Smile?</title>
		<link>http://powerdiversity.com/can-you-spot-the-fake-smile</link>
		<comments>http://powerdiversity.com/can-you-spot-the-fake-smile#comments</comments>
		<pubDate>Thu, 04 Mar 2010 06:49:11 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[boxless thinking]]></category>
		<category><![CDATA[Communication Tips]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[empathy]]></category>
		<category><![CDATA[r-direted thinking]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1017</guid>
		<description><![CDATA[




Empathy is a crucial skill we must develop for boxless, or r-directed (right-brain directed) thinking. This is a great resource to test your skills. Give it a whirl, and let us know what you think!
]]></description>
		<wfw:commentRss>http://powerdiversity.com/can-you-spot-the-fake-smile/feed</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Communication Skills Most Important Thing for Job Seekers</title>
		<link>http://powerdiversity.com/communication-skills-most-important-thing-for-job-seekers</link>
		<comments>http://powerdiversity.com/communication-skills-most-important-thing-for-job-seekers#comments</comments>
		<pubDate>Thu, 04 Mar 2010 04:13:24 +0000</pubDate>
		<dc:creator>Dan O</dc:creator>
				<category><![CDATA[Dan's Communication Blog]]></category>
		<category><![CDATA[Communication Advice]]></category>
		<category><![CDATA[communication in the workplace]]></category>
		<category><![CDATA[communications training]]></category>
		<category><![CDATA[evidence of importance of communication skills]]></category>

		<guid isPermaLink="false">http://powerdiversity.com/?p=1007</guid>
		<description><![CDATA[ Check This Out! A  short and sweet poll showing professional communication skills as the most important thing for job seekers. Always remember&#8211;even if you don&#8217;t invest in your professional communication training, your competition does.  http://articles.techrepublic.com.com/5100-10878_11-5034414.html
]]></description>
		<wfw:commentRss>http://powerdiversity.com/communication-skills-most-important-thing-for-job-seekers/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
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