Posts Tagged ‘Professional Communication’
3 Power Phrases + 1 Theory = Communication SuperHero (YOU)
Wednesday, July 28th, 2010
In today’s professional communication skills training podcast, Dan teaches you how to implement one of the most important and powerful business principles: You are not here (at work) to teach other people lessons; you are here to learn lessons from other people. How can you implement that? Using simple Power Phrases often, and with everyone. And if you want to be a SuperHero father or mother, and SuperHero partner–practice this principle at home, as well. Today Dan helps you practice three Power Phrases that will help you implement the principle: You are not here to teach other people lessons; you are here to learn lessons from other people.
Get all of our communication training audio podcasts instantly–for free–on our podcast page. Could your organization use professional communication skills trainer? Check out expert communication trainer Dan O’Connor’s Keynote and course schedule. Looking for a motivational keynote speaker specializing in communication or dealing with difficult people? Contact us today to see how you can get the speaking or on-site training you need while staying within your budget.
NEW FREE AUDIO: Don’t be a communication weakling! These Danger Phrases and Power Phrases will help.
Monday, July 26th, 2010
NEW FREE STREAMING AUDIO: We often hear people say (and we too sometimes make the mistake of saying) “I’m sorry if…” or “I’m sorry but…”
The worst part is, people are usually apologizing for their gifts! You’ll hear things such as, “I’m sorry for being so detail oriented.” or “Well, I’m sorry that I actually care about my job.”
In today’s professional communication training podcast, Dan helps you purge these kinds of phrases and replace them with powerful ones with the use of a Danger Phrase and Power Phrase list. Click here to listen to today’s free audio podcast. It’s the first podcast album entitled, “Professional Communication Tactics” on our podcasts page. (more…)
- Tags: American Communication, communication in the workplace, communication podcast, Communication Tips, communication trainer, communication training, communications trainer, communications training, Danger Phrases, effective communication skills, effective communication skills trainer, effective communication skills training, keynote speaker, motivational keynote speaker, motivational podcast, On-Site Communication Training, On-Site Training, onsite communicaiton training, Onsite Communication Training, Onsite Training, Power Phrases, Professional Communication, scripting
10 Common Errors “Spell Check” Won’t Catch
Wednesday, July 21st, 2010
Great professional writing skills training article. The following is from the Yahoo Shine article entitled 10 Common Errors “Spell Check” Won’t Catch.
While we can rely on a spell checker to catch glaring errors, a computer can’t pick up on all careless mistakes, especially if the word could be correct in a different context. Often word misuse is our mistake. The English language is full of homonyms, or words that have different meanings but sound and look similar, which makes it easy to confuse proper usage. For instance, verbally, you might not even notice the difference between “your” and “you’re.” But in print, the error can lead the reader to perceive you as less intelligent than you are. For this reason, it’s important to spell check and proofread your documents, especially for the following common misuses, which are so easy to make, you might even have to check your document a couple times to catch them. Check out this article to give your powerful writing skills a boost.
Its versus It’s (and all other apostrophes): (more…)
- Tags: communication in the workplace, communication trainer, communication training, effective communication, effective communication skills, effective communication skills trainer, effective communication skills training, expert communication skills trainer, On-Site Communication Training, onsite communicaiton training, Onsite Communication Training, Onsite Training, powerful writing skills, Professional Communication, professional writing skills, professional writing skills training
Elena Kagan and her 4-Tiered Communication Strategy That You Can Use too
Monday, July 5th, 2010
NEW FREE STREAMING AUDIO: In our latest Professional Communication Tactics audio series, you’ll learn to use a simple but powerful professional communication strategy most recently used by Elena Kagan during her supreme court confirmation hearings.
Her strategy was a 4-pronged approach:
1-stay on message
2-use the broken record
3-don’t take the bait, and (more…)
- Tags: American Communication, communication podcast, Communication Tips, communication trainer, communication training, communications trainer, communications training, dealing with difficult people resources, effective communication, effective communication skills, effective communication skills trainer, effective communication skills training, keynote speaker, motivational keynote speaker, On-Site Communication Training, On-Site Training, onsite communicaiton training, Onsite Communication Training, Onsite Training, Power Phrases, Professional Communication
Professional Communication Training Tip of the Day–DANGER PHRASE: “In my opinion…”
Friday, June 18th, 2010
Here’s a quick and powerful professional communication skills training lesson from communication trainer and motivational keynote speaker Dan O’Connor:
DANGER PHRASE: “In my opinion…” POWER PHRASE: “I believe…”
When it comes time to give your opinion, don’t diminish the power of your message by prefacing it with something such as, “In my opinion….” Doing so tells the listener, “Well, it’s JUST my opinion, so take it or leave it….”
Sometimes, of course, this is exactly what you mean to say. For example, if you’re the boss, and your employee asks you for feedback, and you’re really not certain that your ideas are spot-on, you might say, “In my opinion,” and the effect is what you intended. However, many up-and-coming executives are uncertain and insecure, (more…)
- Tags: American Communication, Communication Advice, Communication Help, communication in the workplace, communication podcast, Communication Tips, communication trainer, communication training, communications trainer, communications training, Danger Phrases, effective communication, effective communication skills, effective communication skills trainer, effective communication skills training, keynote speaker, motivational keynote speaker, On-Site Communication Training, On-Site Training, onsite communicaiton training, Onsite Communication Training, Onsite Training, Power Phrases, Professional Communication, scripting
Communication Training: Danger Phrase/Power Phrase
Thursday, June 17th, 2010
Here’s your professional communication skills training for the day delivered by motivational keynote speaker and communication trainer Dan O’Connor:
Today’s professional communication tip is simple but powerful. DANGER PHRASE: “Are you busy?” POWER PHRASE: “Do you have a moment?”
When calling a professional at work, never start the conversation with, “Are you busy?”
If someone is at work, we should assume they’re busy. To do otherwise would be insulting. Many people–whether they tell you or not–are offended when asked, “Are you busy?” Instead, try something such as, (more…)
- Tags: American Communication, Communication Advice, Communication Help, communication in the workplace, Communication Tips, communication trainer, communication training, communications trainer, communications training, Danger Phrases, effective communication, effective communication skills, effective communication skills trainer, effective communication skills training, motivational keynote speaker, On-Site Communication Training, On-Site Training, onsite communicaiton training, Onsite Communication Training, Onsite Training, Power Phrases, Professional Communication, scripting
The 2 Things Every Customer Wants to Hear From You–Do you know what they are?
Thursday, June 3rd, 2010
NEW FREE ON-LINE STREAMING AUDIO:Here’s your daily professional communication skills training lesson from communication trainer and motivational keynote speaker Dan O’Connor:
Do you know the two things that every customer is waiting to hear from you? They want to know that they have come to the right place and they have found the right person. Are you able to articulate that? In today’s professional communication training lesson, Dan shows you how to tell each customer that they have come to the right place, and have found the right person. THAT is what everyone wants to hear, but almost no one says it. Click here to go to our audios page and listen for free instantly. (more…)
- Tags: communication in the workplace, communication podcast, Communication Tips, communication trainer, communication training, communications trainer, communications training, dealing with difficult people resources, Difficult People at Work, effective communication, effective communication skills, effective communication skills trainer, effective communication skills training, motivational keynote speaker, On-Site Communication Training, On-Site Training, onsite communicaiton training, Onsite Communication Training, Onsite Training, Power Phrases, Professional Communication, scripting
How to Add More Power to Your Exit Lines
Thursday, May 27th, 2010
Here’s your free professional communication skills training tip for the day from communication trainer and motivational keynote speaker Dan O’Connor:
Whether you’re hanging up the phone, leaving a meeting, or signing an email, remember that your goodbye will either leave a positive impression, or as it does with most people, no impression at all. Any chance we have as professionals to leave a positive impression should be maximized.
That said, let me give you some danger phrases: “Have a nice day,” “Thanks for calling,” “Have a good day,” and “Have a great day.”
Why are these all danger phrases? Because they’re so common. When people say these things to you, it leaves no impression, and when you say these things to others, YOU make no impression. Our words and time are too valuable to waste. (more…)
- Tags: American Communication, communication in the workplace, Communication Tips, communication trainer, communication training, Communication Training Denver, Communication Training Houston, communications trainer, communications training, Danger Phrases, effective communication, effective communication skills, effective communication skills trainer, effective communication skills training, motivational Keynote Speaker Denver, motivational keynote speaker houston, On-Site Communication Training, On-Site Training, onsite communicaiton training, Onsite Communication Training, Onsite Training, Power Phrases, Professional Communication, scripting
4 Danger Phrases You Should NEVER Say at Work
Saturday, May 22nd, 2010
FREE AUDIO PODCAST: Here’s your professional communication skills training lesson for the day, brought to you by communication trainer and motivational keynote speaker Dan O’Connor:
FOUR DANGER PHRASES YOU SHOULD NEVER SAY AT WORK (OR AT HOME):
.
- No offense but…
- Don’t take this the wrong way, but…
- Our computers are slow… (more…)
- Tags: American Communication, Communication Advice, communication in the workplace, communication podcast, Communication Tips, communication trainer, communication training, communications trainer, communications training, Danger Phrases, dealing with difficult people resources, Difficult People, Difficult People at Work, effective communication, effective communication skills, effective communication skills trainer, effective communication skills training, motivational keynote speaker, On-Site Communication Training, On-Site Training, onsite communicaiton training, Onsite Communication Training, Onsite Training, Power Phrases, Professional Communication
Power Phrase-Danger Phrase for the Day
Tuesday, May 18th, 2010
Your effective communication skills training tip for the day:
Danger Phrase: “I have a better idea.” Power Phrase: “And we could also consider…”
Sometimes when we get excited, we forget all of our professional communication training. The next time you feel like saying something such as, “No! I have a better idea…” (which can be insulting, and is an ineffective way to present a new idea), try today’s power phrase, “And we could also consider…” and watch the difference it makes. The recipient will be less defensive of the original idea, and more receptive to the new idea, which increases the odds of your idea becoming the winning one! (more…)
- Tags: Communication Advice, communication in the workplace, communication podcast, Communication Tips, communication trainer, communication training, communications trainer, communications training, Danger Phrases, effective communication, effective communication skills, effective communication skills trainer, effective communication skills training, On-Site Communication Training, On-Site Training, onsite communicaiton training, Onsite Communication Training, Onsite Training, Power Phrases, Professional Communication, scripting
Tags: communication in the workplace, communication podcast, communication trainer, communication training, Danger Phrases, effective communication skills, effective communication skills trainer, effective communication skills training, keynote speaker, motivational keynote speaker, On-Site Communication Training, Onsite Training, Power Phrases, Professional Communication, professional communication skills podcast