Posts Tagged ‘Saying No’
New Podcast: The 4-Step Process for Saying No With Tact and Professionalism
Sunday, November 29th, 2009
Have you been told that you need to learn how to say no more professionally? In this professional communication podcast, Dan teaches you the four-step process to saying no with professionalism, tact, and finesse. Take your professional communication skills to the next level with this powerful strategy.
To hear this podcast, go to our professional communication podcast page.
Also, make sure to get the quick-reference card that goes along with this podcast in our podcast resources section of the library.
How am I Supposed to Say No?
Monday, November 9th, 2009
Dear Dan,
So you’re a professional communications trainer and speaker. Tell me–My manager says that I sound like I work at the DMV when I say no to people. She says I’m supposed to say it more diplomatically (whatever that means) and that knowing how to say no in a professional way is part of the professional communication skills thing…what does that mean, and how am I supposed to say no at work?
What’s wrong with just saying no when you mean no? (more…)
Tags: Communication Advice, Communication Help, Communication Tips, communication trainer, communication training, communications trainer, communications training, dealing with difficult people resources, Difficult People at Work, effective communication, effective communication skills trainer, Lead-In Lines, Magic Phrases, Power Phrases, Professional Communication, Saying No, scripting