Posts Tagged ‘sorry’
Need to Apologize but Don’t Know How? Apology Made Easy–With a Little Humor
Thursday, May 13th, 2010
Here’s your quick-and-easy communication skills training for the day:
The Doppelganger Pass-off
Have you ever lost your temper or embarrassed yourself at work or at home, and then needed to apologize for whatever it is you said or did? You know that sick feeling in your gut that you get when you know you should apologize for something? Well, next time you find yourself in this difficult position, use the Doppelganger Pass-off, and say something like this:
“Hey Charlie (name of the person to whom you’re apologizing), just so you know, there is this crazy person who looks like me and sounds like me who’s going around claiming he IS me. He’s been doing really strange things. Evidently he…(Insert what you did here; For example, “has been sending out rude emails,” or, “got totally out-of-control drunk at the office Christmas party,” or “throws temper tantrums in front of our customers,” or whatever it is you did.). I hope you haven’t seen him, but if you do, please pay no attention to him at all–he’s just a crazy doppelganger.” (more…)
Tags: apologize, apology, Communication Advice, communication in the workplace, Communication Tips, communication trainer, communications training, Difficult People at Work, effective communication skills, effective communication skills trainer, effective communication skills training, how to apologize, how to say you're sorry, On-Site Communication Training, On-Site Training, onsite communicaiton training, Onsite Communication Training, Onsite Training, Power Phrases, Relationships, sorry