The 4-Step “Disengage to Stop the Rage” Process for De-Stressing at Work
Article posted on Tuesday, February, 9th, 2010 at 2:14 am
NEW AUDIO PODCAST: HELP ME DAN! I get WAAAY to stressed out at work. My customers make me crazy… ANSWER: There’s a reason why Zebras don’t get ulcers. Their brains stop releasing stress hormones as soon as the stress factor is gone (according to Robert Zapolsky, author of Why Zebras Don’t Get Ulcers). Our brains, however, keep releasing stress hormones and toxic chemicals long after the stress factor has left us. This is why we need a systematic approach to “disengaging” from stressful people and situations. This 4-step process is the best I have found. Remember to get the accompanying quick-reference card in our customer resources section of the library. Click here to listen to the podcast.
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Tags: Communication Help, Communication Tips, de-stress, Difficult People at Work, Professional Communication, scripting, workplace stress